Kids from third grade through high school are invited to attend Family Day at the Opera. In Miami, the event is taking place on 4/30/11 at the Sanford and Dolores Ziff Ballet Opera House in the Adrienne Arsht Center for the Performing Arts of Miami-Dade County. In Broward, the event is taking place on 5/14/11 [...]

In today’s globalized marketplace, business leaders are challenged to bridge gaps across generations, across time zones, and across cultures. One cross-cultural difference that recently made headlines was the decision many Japanese CEOs made to spend two full weeks responding quietly to the catastrophic 3/11/11 earthquake without making a public statement to investors. According to one investment [...]

A friend of mine works for a nonprofit organization that scheduled a four-day conference in another city starting today, Valentine’s Day. It didn’t need to be this week and, in fact, usually takes place several months from now.

As all of the organization’s employees spend Valentine’s Day separated from their spouses/partners for no legitimate business reason, [...]

I just read Zilch: The Power of Zero in Business by Nancy Lublin, founder of Dress for Success and CEO of DoSomething.org (both not-for-profit.) The book has been hailed as the bible for people who want to build their business despite very small budgets.

While I agree that Lublin is refreshingly averse to wasting a single [...]

When Disney employees participate in new hire training, the job titles in the room range from front line employees to senior executives. The facilitator polls the audience by asking, “How many of you will be working as Disney characters?” or “How many of you will be working the stroller line?”

Then the facilitator asks, “How many [...]

People exposed to rude or aggressive behavior at work are more likely to make mistakes, according to Dr. Rhona Flin in this week’s British Medical Journal. Dr. Flin was particularly concerned about the number of medical mistakes in tense hospital settings, where two out of three medical personnel “received aggressive behavior” from other medical personnel [...]

A recent study from Stanford University suggests that people are more likely to blame others for their own mistakes after watching someone else do the same thing. The study was published in the Journal of Experimental Social Psychology.
In the study, 100 people read a story about a political mistake made by Governor Arnold Schwarzenegger. Half of [...]

Business success depends entirely on people. Your customers. Your employees.  The people who create, sell, distribute, and deliver your products/services. The people who refer business to you. Everyone throughout the organization, and everyone who touches the organization.
Showing gratitude is a timeless, vital way to nourish the bonds with the people who make your job within [...]

There are at least two local medical practices and one local consignment shop where tail-wagging dogs roam through the area, greeting and soothing and generally loving everyone who walks in the door. If you’re not allergic to animals, pets can lower your blood pressure and improve your general mood. As shown below, a cat can [...]

Does your organizational culture invite people to have fun together at work?