I recently had the opportunity to contribute to an American Medical News article called, ”How to avoid being burned by staff burnout.” One topic that the reporter and I discussed was the irony of situations where physicians are so focused on the people coming in the door that they forget to focus on the workers behind the [...]

Can we build each other up in corporate environments that often breed insecurity and suspicion? Is it possible to keep showing up to work with an uplifting, encouraging attitude for our teammates even after experiencing some frustration or pain as part of that team? Can we approach meetings with genuine concern for each other as [...]

Lencioni’s bestselling “Five Dysfunctions of a Team” offers what might be the most succinct information ever published on assessing and overcoming dysfunctions within a team. If you’re not interested in reading the “fable” presented through page 184 of the book, you can jump right to the final 35 pages of the book. In those final [...]

Many employees spent the last couple years feeling trapped in their current job, even if they were expected to work longer hours and/or take on more responsibilities for no additional money. Recent survey results suggest that’s about to change in 2011.

According to this week’s South Florida Business Journal, more than 75% of local survey respondents [...]

It’s probably not a good idea to try to lead by adopting the style of Abraham Lincoln, Winston Churchill, Nelson Mandela, or any other leader. Find your own leadership style, and then decide which lessons from other business leaders would fit well with your own style.

One great book that allows you to learn from other [...]

One reason team-building can be so challenging is the sense that each team member works in their own silo, with their own particular expertise, or their own individual goal to get the promotion, the top sales award, or other personal recognition. Fortunately, the holiday season offers an unusual opportunity to soften those invisible walls between [...]

In the Harvard Business Review, Bennie Fowler shared Ford’s successful use of the 24 Hour Rule, which is based on CEO Alan Mulally’s wise observation: “You can’t manage a secret.”

The 24 Hour Rule allows each employee only 24 hours to try to resolve a problem on their own (or with their teammates.) After the 24 hours have expired, the employee is expected [...]

Q: I’ve been receiving angry complaints from my team about one employee who allegedly returns late from lunch whenever I’m out of the office. Her time card does not reflect a long lunch and she vehemently denies the accusation when confronted. The team’s overall morale is suffering. What should I do?

A: Seeking a confession from [...]

When I facilitate succession planning sessions, I first ask the participating leaders to rate their employees’ current performance and future leadership potential. We then gather together to gather additional insights about each employee, calibrate each employee’s rating, plot each employee on a single chart, and discuss action plans.

The most common surprise for many leaders is [...]

I got an email late last week from a manager in Miami who’s working nonstop on staff coaching right now, so I thought I would repost this article for any other leaders who are currently focused on coaching. Hope it’s useful!
Whether coaching employees, athletes, clients, or kids learning to ride a bike, it’s important [...]